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Contact Us

If you are looking for some common questions/answers, you may want to check out our Help Center.

Frequently Read Articles

Thank you very much for coming to MODCOVER.

Please note that most factories and vendors are closed during Lunar New Year (Feb 6 to Feb 26). If your orders involve custom items (e.g. custom cables which you can choose color/length), or products that are sold-out, they will be shipped out after Feb 27 on a first-come, first-served basis.

Our office will be closed from Feb 14 to Feb 20. Live chat and email support during this period will be limited.

We are sorry for any inconvenience caused. Thank you very much for your continued support!

Please contact us if you have any questions or need support. We're always happy to assist!

Chat with us or email to support@MODCOVER.com

To maintain efficiency and avoid confusion, we kindly request that you refrain from submitting duplicate messages via email after initiating a live chat. Such duplication may result in extended response times and added complexity in addressing your support request.

Additionally, please avoid sending emails to multiple of our support addresses. All incoming messages are routed through a centralized support platform, so emailing multiple addresses will only create unnecessary duplicates and may further delay resolution.

If a live chat agent is unavailable at the moment, rest assured that all messages received will be responded to within 24 hours.
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